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USAMA KHAN
Freelancer
E-Commerce
Shopify Products & Customer Service Specialist
PROJECT DETAILS
Project Description
As a Shopify Product & Customer Service Specialist, I specialize in managing every aspect of a Shopify store to ensure smooth operations and an exceptional customer experience. My expertise includes product listing creation, SEO optimization, inventory updates, and order management, ensuring every product page is perfectly aligned with brand standards and optimized for conversions.
I also handle customer inquiries, feedback, and post-purchase support with professionalism and empathy, maintaining a high level of customer satisfaction. In addition, I assist in coordinating with suppliers, tracking shipments, and resolving issues efficiently to keep operations seamless.
With strong attention to detail, excellent communication skills, and hands-on experience with tools like Shopify Admin, Canva, and Excel, I help eCommerce brands grow their online presence and deliver a smooth, high-quality shopping experience to their customers.
I also handle customer inquiries, feedback, and post-purchase support with professionalism and empathy, maintaining a high level of customer satisfaction. In addition, I assist in coordinating with suppliers, tracking shipments, and resolving issues efficiently to keep operations seamless.
With strong attention to detail, excellent communication skills, and hands-on experience with tools like Shopify Admin, Canva, and Excel, I help eCommerce brands grow their online presence and deliver a smooth, high-quality shopping experience to their customers.