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Abdullah Saeed
Ai-engineer
Automation / Scripting
I will build a 24 hours WhatsApp AI Customer Support Agent with Zendesk and Slack
PROJECT DETAILS
Project Description
Tired of missing valuable customer inquiries on WhatsApp after hours? I will build and deploy a custom intelligent 24 hours WhatsApp AI Customer Support Agent powered by n8n workflow architecture and advanced OpenAI models.
What this AI Agent does for your business:
- 24 hours Automated Inquiries: Instantly answers customer queries, product questions, shipping, and refund policies in real time.
- Custom RAG Knowledge Base: Trained specifically on your business documents and website so it never gives false or hallucinated answers.
- Intelligent Human Escalation: Detects frustrated customers or complex requests and automatically creates a support ticket in Zendesk or Freshdesk.
- Instant Team Alerts: Sends immediate notifications with full customer chat history directly to your team channel on Slack or Discord.
Technologies Used:
- n8n Automation Engine
- WhatsApp Cloud API
- OpenAI GPT-4o
- Zendesk Ticketing API
- Slack Webhooks
- Vector Database and RAG
Please Note:
My fee covers the complete custom architecture, agent development, prompt engineering, and end-to-end integration. Third-party software subscriptions and API usage costs such as OpenAI, WhatsApp API, or Zendesk are maintained on the client side.
Cut customer wait time to zero seconds, reduce support workload by 70 percent, and never lose an after-hours lead again. Contact me today to automate your support.
What this AI Agent does for your business:
- 24 hours Automated Inquiries: Instantly answers customer queries, product questions, shipping, and refund policies in real time.
- Custom RAG Knowledge Base: Trained specifically on your business documents and website so it never gives false or hallucinated answers.
- Intelligent Human Escalation: Detects frustrated customers or complex requests and automatically creates a support ticket in Zendesk or Freshdesk.
- Instant Team Alerts: Sends immediate notifications with full customer chat history directly to your team channel on Slack or Discord.
Technologies Used:
- n8n Automation Engine
- WhatsApp Cloud API
- OpenAI GPT-4o
- Zendesk Ticketing API
- Slack Webhooks
- Vector Database and RAG
Please Note:
My fee covers the complete custom architecture, agent development, prompt engineering, and end-to-end integration. Third-party software subscriptions and API usage costs such as OpenAI, WhatsApp API, or Zendesk are maintained on the client side.
Cut customer wait time to zero seconds, reduce support workload by 70 percent, and never lose an after-hours lead again. Contact me today to automate your support.