Your Privacy.
Your Information.

1.1 Personal Information

We collect information you provide directly, including:

• Account Information: Name, email address, phone number when you register.
• Payment Details: Billing address, payment method and transaction-related information processed through applicable payment systems or partners.
• Profile Data: Preferences, settings, and any information you add to your profile.

1.2 Automated Collection

When you use our services, we may automatically collect:

• Usage Data: Pages visited, features used, time spent, and other engagement metrics.
• Device Information: IP address, browser type, operating system, and device-related information.
• Location Data: Approximate location information that may be derived from IP address or related technical information where applicable.

We use collected information to:

• Provide, maintain, and improve our services.
• Process transactions and send transaction notifications.
• Personalize your experience and content recommendations.
• Communicate with you about products, services, and offers.
• Monitor and analyze usage patterns and trends.
• Detect, prevent, and address technical issues and security risks.

2.1 Legal Basis for Processing

We process your data when:

• Necessary to fulfill our contractual or service-related obligations.
• You have provided consent, where applicable.
• Required to comply with legal obligations.
• Necessary for legitimate operational and business interests.

3.1 Service Providers

We may share information with third-party vendors or providers who perform services on our behalf, such as:

• Payment processors.
• Cloud hosting providers.
• Analytics services.
• Customer support platforms.

3.2 Legal Requirements

We may disclose information if required by law or in response to valid requests by public authorities.

3.3 Business Transfers

In the event of a merger, acquisition, restructuring, or asset transfer, relevant information may be transferred as part of that transaction where permitted.

We implement security measures that may include:

• Protection of data transmitted through applicable secure connections.
• Security reviews and technical monitoring where appropriate.
• Access controls and authentication measures.
• Internal procedures intended to support responsible data handling.

While we take reasonable steps to protect information, no online platform or transmission method can guarantee absolute security. Users should maintain strong passwords and protect account access.

Depending on your jurisdiction and applicable law, you may have the right to:

• Access, correct, or request deletion of personal information.
• Object to or request restriction of certain processing.
• Request portability of eligible information.
• Withdraw consent where processing is based on consent.
• Submit a complaint to an applicable data protection authority.

To exercise applicable rights, please contact us using the contact information provided below. We may need to verify your identity before processing certain requests.

Your information may be transferred to or processed on systems located outside your country. Data protection laws may differ between jurisdictions. Where applicable, we use appropriate operational and legal safeguards for international processing.

Our services are not directed to individuals under 16. We do not knowingly collect personal information from children without appropriate authorization. If we become aware that information has been collected improperly, we may take steps to remove or restrict that information.

We may update this Privacy Policy periodically. Significant changes may be communicated by posting the updated policy on our website and revising the applicable update date. Continued use of the platform after applicable changes may be subject to the updated policy.

Fusion Art Studios operates as a freelance marketplace where freelancers may build professional profiles, showcase their skills, upload portfolio projects, list services or gigs, manage orders, and connect with clients.

When you participate in marketplace activities, we may process information related to your professional use of the platform.

• Professional Profile Information: Name, username, skills, professional description, profile image, experience, and other information you choose to publish.
• Portfolio Information: Images, videos, project descriptions, samples, links, and other content uploaded to demonstrate your work.
• Service and Gig Information: Service titles, descriptions, categories, pricing, delivery information, and other marketplace listing details.
• Marketplace Activity: Orders, service interactions, account activity, reviews, ratings, and related platform records.

Fusion Art Studios allows freelancers to create public marketplace profiles. Information intentionally published on a profile, portfolio, agency page, or service listing may be visible to clients and other visitors depending on the platform's applicable visibility settings.

• Public profile names and professional descriptions may be visible to marketplace visitors.
• Portfolio projects uploaded for public display may be viewed by clients and visitors.
• Service and gig listings may be displayed to potential clients.
• Professional badges, marketplace recognition, and profile status may be displayed where applicable.
• Promotional or featured marketplace placement may increase visibility of published professional information.

Fusion Art Studios may provide communication features, including client and freelancer chat functionality, for discussions related to services, projects, orders, requirements, revisions, and marketplace activity.

Communication-related information may include:

• Messages exchanged between clients and freelancers.
• Project requirements and instructions.
• Files or information voluntarily shared during project discussions.
• Order-related questions, updates, and revisions.

Platform-authorized personnel may access relevant communication records when reasonably necessary for support, dispute handling, fraud prevention, security, enforcement of platform rules, or technical investigation.

Fusion Art Studios uses an order-based workflow designed to support clients and freelancers throughout a project. Information may be processed throughout the lifecycle of an order.

Order records may be retained to operate the marketplace, provide customer support, address disputes, maintain financial and transaction records, and protect platform integrity.

Fusion Art Studios provides subscription plans that may determine marketplace features, commission structure, payment clearance timing, visibility options, analytics, support access, and other platform functionality.

We may process subscription-related information including selected plan, subscription status, subscription dates, billing or transaction records, applicable payment information, and account feature eligibility.

Payment clearance periods, commission structures, and subscription benefits are operational platform features and may be associated with account and transaction data for administration and recordkeeping purposes.

Certain subscription plans may provide enhanced visibility or premium marketplace features. Where applicable, professional information already provided by the user may be displayed or promoted through those features.

• Pro Profile Listing.
• Professional Agency Page.
• Promotions and Featured Listings.
• Profile Badges.
• Premium Gig Placement.
• Top Rated eligibility or related marketplace recognition.

These features may involve displaying relevant public profile, portfolio, service, agency, badge, or professional information more prominently within applicable marketplace areas.

Fusion Art Studios' Business Development activities are intended to help acquire clients and connect marketplace opportunities with freelancers.

According to applicable marketplace operations, Pro and Ultimate freelancer profiles may receive additional professional visibility when relevant client opportunities are being developed.

• Professional profiles may be reviewed for relevant client opportunities.
• Portfolio information may be considered when showcasing professional capabilities.
• Service information may be used to identify suitable freelancers for relevant project requirements.
• Pro and Ultimate professional profiles may receive enhanced marketplace or client acquisition visibility according to available features.

Fusion Art Studios may process marketplace performance information to provide analytics, insights, improve platform operations, and support available subscription features.

• Profile and portfolio activity.
• Service and gig engagement.
• Order activity and marketplace performance.
• Feature usage and account interaction data.
• Analytics and insights available through applicable plans.

Aggregated or internal performance information may also be used to understand platform trends, improve user experience, identify technical issues, and support marketplace development.

Fusion Art Studios may provide different levels of support depending on available platform features or subscription plans, including Standard Support, Priority Support, Premium Support, and dedicated account management.

Authorized personnel may access relevant account information when reasonably necessary to:

• Respond to support requests.
• Investigate technical or account-related issues.
• Assist with subscription or marketplace features.
• Address order or platform-related concerns.
• Support authorized account management services.

Access is intended to be limited to information reasonably required for the applicable support or operational purpose.

We may use relevant information to help detect, prevent, investigate, or respond to suspicious, abusive, fraudulent, unauthorized, or harmful activity.

We generally retain information for as long as reasonably necessary to operate the platform, provide requested services, maintain marketplace records, resolve disputes, protect users, comply with applicable obligations, and enforce platform rules.

Retention periods may vary depending on information type, including:

• Active account and profile information.
• Order and project records.
• Payment and transaction-related records.
• Subscription and account status records.
• Security and fraud investigation records.
• Information required for legal, financial, or operational purposes.

If you request account deletion, certain information may still need to be retained where reasonably necessary for transaction records, fraud prevention, legal obligations, dispute resolution, security, or enforcement purposes.

Fusion Art Studios is designed to help freelancers connect with clients across different regions and countries. As a result, professional marketplace information may be viewed or accessed by international clients, freelancers, authorized personnel, service providers, or systems involved in operating the platform.

• Clients may browse freelancer profiles and portfolios from different countries.
• Freelancers may receive project opportunities from international clients.
• Project communications may involve users located in different jurisdictions.
• Technical systems and service providers supporting platform operations may process information across regions.

21.1 Purpose of Face Capture

Where required by our attendance system, a face capture or attendance photograph is collected only for attendance verification, identity confirmation, fraud prevention, and internal attendance administration.

21.2 No Wrongful or Unauthorized Use

• Face-capture images will not knowingly be sold, publicly displayed, or used for unrelated commercial purposes.
• Images will not be used for deceptive, discriminatory, or unauthorized activities.
• Access is limited to authorized personnel and systems with a legitimate operational need.
• Employees must not submit another person's image or attempt to manipulate attendance verification.

21.3 Monthly Data Retention & Deletion

Attendance face-capture data is maintained for the applicable monthly attendance cycle and is scheduled for deletion on a monthly retention cycle. Limited records may be retained longer only where reasonably required for payroll, audit, disputes, fraud prevention, security investigations, or legal obligations.

21.4 Attendance Verification

An attendance record may be flagged or rejected where the required face capture is missing, invalid, manipulated, or cannot reasonably verify the attendance record. Rejection reasons such as Late Arrival and Face Not Captured may be recorded and shown for transparency.

22.1 Professional Responsibilities

• Maintain professional and respectful communication with clients, colleagues, managers, and platform users.
• Follow assigned working hours, attendance procedures, deadlines, quality standards, and reasonable management instructions.
• Protect company files, passwords, client information, internal systems, and confidential business data.
• Do not misuse company resources, share accounts, impersonate another person, steal data, or copy protected work without authorization.

22.2 Attendance & Punctuality

Employees are expected to maintain regular attendance and punctuality. Repeated unexplained lateness, attendance manipulation, or failure to complete required verification may result in review or disciplinary action.

22.3 Performance Expectations

Performance may be evaluated using productivity, completed tasks, quality, client satisfaction, attendance, response time, teamwork, compliance, sales or conversion results, and agreed targets. Sustained performance at or below 30% of assigned or reasonably expected targets may trigger a formal performance review and improvement process.

22.4 Employee Rights & Fair Review

Isolated mistakes or a single weak day should not automatically result in termination. Relevant context, approved leave, evidence, role conditions, and reasonable opportunities to improve may be considered during internal reviews.

23.1 Fair & Merit-Based Hiring

Hiring decisions may consider skills, portfolio quality, experience, communication, reliability, interview performance, role requirements, and business needs. Freshers and experienced professionals may both be considered depending on the role.

23.2 Applicant Accuracy

• Applicants must provide accurate identity, contact, portfolio, and professional information where requested.
• Fake portfolios, false work history, impersonation, or misleading qualifications may result in application rejection or later termination after verification.
• Applicants may be asked to complete interviews, skill tests, practical tasks, or verification steps relevant to the role.

23.3 Onboarding & Probation

Selected candidates may be required to complete onboarding, training, orientation, access setup, and a probation or evaluation period. Continued employment depends on attendance, performance, conduct, compliance, and operational requirements.

23.4 Seller & Service Provider Standards

Sellers and service providers must maintain accurate profiles, honest service descriptions, professional delivery standards, transparent client communication, and respect platform rules and client confidentiality.

24.1 Performance-Based Termination

Sustained performance at or below 30% of assigned or reasonably expected targets may lead to formal review. Before termination for ordinary performance issues, the company may provide feedback, warnings, retraining, a performance improvement plan, or a defined review period where appropriate.

24.2 Progressive Disciplinary Process

• Verbal or written warning where appropriate.
• Performance improvement plan, retraining, closer supervision, or a defined review period.
• Final warning, suspension, or restriction of system access where necessary.
• Termination of employment, contract, or platform participation when repeated issues continue without sufficient improvement.

24.3 Reasons That May Lead to Termination

• Repeated or sustained performance below required standards, including prolonged performance at or below 30% without sufficient improvement.
• Repeated unexplained lateness, falsified attendance, attendance manipulation, or repeated failure to complete required verification.
• Serious misconduct, harassment, threats, abusive behavior, discrimination, or conduct materially harmful to colleagues, clients, or the business.
• Fraud, theft, misuse of company or client data, account sharing, impersonation, or unauthorized access.
• Serious confidentiality or security violations.
• Deliberate misrepresentation of skills, identity, qualifications, work ownership, portfolio materials, or professional records.

24.4 Immediate Action for Serious Misconduct

For serious fraud, theft, security, safety, harassment, or data-protection concerns, Fusion Art Studios may immediately restrict access or take urgent protective action while an internal review is conducted.